How can I file a claim? (Lazada - Product Liability)

Modified on Wed, 25 Oct, 2023 at 11:53 AM

For Emergency Assistance, kindly contact the Insurance Partner 24/7 Customer Support:

Tel No. : 02 5318 8447

Email : opstravel@asia-assistance.com

You may file for a claim request by following the steps below:

Go to the online claim form.
Log in with your registered mobile number and key in the One-Time Password (OTP).
Select the policy and benefits you wish to claim.
Input the required details in the claim e-form and provide the documents asked.
Review your provided information and submit a claim request.