How can I file a claim? (Lazada - Electronics & Appliance Protection)

Modified on Mon, 23 Oct, 2023 at 1:16 PM

To file for a claim, you may follow the steps below:

  1. Go to the online claim form.

  2. Log in with your registered mobile number and key in the One-Time Password (OTP).

  3. Select the policy and benefits you wish to claim.

  4. Input the required details in the claim e-form and provide photos of the damaged device/police report (in case of theft), your ID and a photo of the serial number or proof of purchase.

  5. Select preferred repair location - province and city.

  6. Review your provided information and submit a claim request.

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