Your claim can be rejected due to the following reasons:
- Incomplete documents submitted.
- Documents submitted were blurred.
- Invalid detail/s and document/s were provided.
- Scenarios are not covered by this policy (e.i continuity of transaction is outside the online marketplace, payment method used was not via Gcash, etc).
An email notification along with the rejection letter from the Insurer will be sent regarding the result of your Claim Request.
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